Database Coordinator Job Richmond area,Virginia USA,Business

Position

Description:

Advancement Database Coordinator

Position Summary:

Elijah House Academy (EHA) is a diverse and Christ-centered school community that currently serves ~200 students, transitional kindergarten through eighth grade. After almost four decades of storied work with the children of Richmond, we are actively growing enrollment. We also recently shifted in pedagogy associated with the renewal of our educational philosophy. Finally, we recently wrapped up a major capital campaign and construction project for a 12,000 square foot multipurpose building.

EHA is seeking to fill this open position on our advancement team.

The Advancement Database Coordinator is an hourly, administrative support position in the development office whose primary focus is donor data and analytics, donations and its sources, and supporting the Development Manager in communicating print, spoken, and digital pieces to donors as well as with special initiatives including alumni.

Position Reporting Responsibility:

Development Manager

FLSA Status:

Non-exempt

Hours:

Full-time, 12 months, typically 8-4:30

Hourly Range:

$25 - $28 per hour

Position Requirements /

Qualifications:

Anyone who is seeking this position at EHA must:

Agree with the EHA statement of religious beliefs
Embody the mission, vision and values of EHA
Demonstrate an ability to build relationships, communicate and collaborate with our diverse community
Have experience in a development office (preferable)
Protect EHA privileged information

Position

Skills:

CRM skills
Strong organization and time management
Detail oriented
Data analytics, entry, query, and management skills
Technological skills
Confidentiality and professionalism
Effective communication
Problem solving and curiosity
Multi-task and flexibility

Essential Duties and Responsibilities:

CRM (Virtuous) Management and Upkeep

Collect, organize, and report donor data and contact information
Manage basic backend setup, such as creating new tags, custom fields, premiums, and project/designation codes.
Identify and clean up incomplete or duplicate profiles, and maintain overall database hygiene.
Automation and Workflows:
Set up automated internal tasks, communication workflows, and automations.
Forms and Giving Pages:
Configure, customize, and monitor online donation forms, campaigns, and fundraising pages to ensure accurate data capture and smooth user experiences

Gift Processing

Process and record all incoming donations, including checks, online giving, stock gifts, matches, and recurring pledges.
Batch, import, and review digital donations from external giving platforms.
Generate, print, and mail personalized donor acknowledgment letters and tax receipts within required timelines.
Administer tax credits (NAP and EISTCP)

Financial Reconciliation

Partner with the finance department to perform monthly financial reconciliations.
Automate and execute personalized acknowledgment workflows, tax receipting, and giving statements.

Reporting & Analytics

Build, automate, and maintain custom reports, queries, and dashboards for leadership and fundraising campaigns.
Generate analytics to evaluate campaigns.
Ensure proper appeal tracking and premium codes are applied to segments for accurate campaign analysis.

Training & Support

Maintain internal standard operating procedures
Train fundraising staff on navigating the CRM and interpreting data.

Manage communication systems to donors

Work closely with the development team to ensure data integrity, audience segmentation, and deliverability of newsletters and email blasts.
Order printing materials and supplies
Support execution of all printed and emailed development pieces
Manage donor relationships

Support the Development Manager on special initiatives

Alumni Communications
Update development information on the website (limited)
Assist with EHA photography and videos (limited)
Annual gala - database tracking, vendors, communication pieces
Partner Days
Other

Campus support

Assisting a homeroom teacher with morning discipleship and mentoring
School office subbing (limited)

The Advancement Database Coordinator is a 12-month, non-exempt, full-time position with a comprehensive benefits package including retirement plan with school match, health, dental, and vision insurance, paid time off, paid student holidays, life insurance, long-term disability, and free tuition for children of employees.