Supply Chain Oversight Manager

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Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Supply Chain Operations Manager

Position Overview Establish and continuously improve governance frameworks, operational standards, and project management methodologies while driving AI adoption and digital innovation. Ensure procurement initiatives deliver measurable business value and operational excellence.

Key Responsibilities:

Governance and Operational Framework Develop and maintain governance structures: standardized methodologies, operating procedures, playbooks, templates, and reporting mechanisms

Establish intake, prioritization, and resource allocation frameworks

Define and monitor KPIs, SLAs, and operational metrics (procurement performance, savings realization, supplier performance, process efficiency, stakeholder satisfaction)
Ensure alignment with account-level strategy, business priorities, and JLL enterprise standards AI Strategy and Digital Transformation Lead AI adoption strategy: identify high-value use cases for generative AI, machine learning, predictive analytics, and automation

Integrate AI-powered tools into workflows (spend analysis, supplier discovery, contract intelligence, demand forecasting, risk management)
Monitor emerging AI trends, conduct market research and vendor evaluations

Portfolio and Project Management Oversee complete procurement project portfolio (category management, supplier transitions, system implementations, contract negotiations, process optimization)
Maintain centralized tracking systems and dashboards for all initiatives

Partner with stakeholders to define project scope, objectives, timelines, deliverables, and success criteria

Operational Excellence and Continuous Improvement Drive systematic improvement through lessons learned, post-implementation reviews, root cause analysis, and best practice dissemination

Identify and implement process streamlining opportunities to eliminate redundancies and enhance efficiency

Lead process mapping, value stream analysis, and workflow optimization

Develop and maintain knowledge management systems

Executive Communication and Reporting Develop executive-level dashboards, scorecards, and reports on procurement performance, portfolio health, financial impact, operational risks, and improvement initiatives

Support finance team's monthly accrual commentary on causality, aging analysis, and resolution path for outstanding work orders and commitments

Support budget forecasts, variance analyses, and financial models

Track and report procurement savings, cost avoidance, and value realization against targets

Additional Responsibilities Serve as liaison between procurement operations and other account operational and facilities management service lines

Ensure compliance with procurement policies, contracting requirements, regulatory obligations, and audit standards

Foster culture of accountability, collaboration, innovation, continuous learning, and performance excellence

Qualifications Education Bachelor ’s degree in Supply Chain Management, Project Management, Business Administration, Operations Management, or related field (preferred)
PMP, CSCP, or similar professional certification (strongly preferred)
Experience8+ years in operations, project management, or supply chain…