Operations Director- Residential Construction

Keel Custom Homes

Operations Director
- Residential Construction

Greater Richmond, Virginia Full-time $125,000-$150,000 + performance bonus

Not if you need a complete set of information before you'll make a call. Not if you'd rather wait for the answer than decide with seventy percent of it and own the outcome. Not if  that's not my department  is something you've said out loud in the last year.

Don't apply if you're comfortable letting a project sit because somebody else hasn't gotten back to you. Don't apply if a weekly meeting is a status recap instead of the place decisions actually get made. Don't apply if leading people means approving time off rather than coaching them, reviewing them honestly every quarter, and telling a consultant or trade partner directly when their work isn't good enough.

Don't apply if you like a process that never changes -- we're going to ask you to pull steps out of it. Don't apply if you want a big company's bureaucracy between you and the decision. And don't apply if you'd be uneasy owning the number for how fast a signed contract becomes a house under construction, because that number is going to be yours.

Then you're the positive, decisive leader we're looking for. Keel Custom Homes builds custom and semi-custom homes on our customers' land, guided by four core values:
Service First, Always Do the Right Thing, Constant Pursuit of Excellence, and Have Fun. Our ten-year goal is 500 homes closed by 2035. This role reports to the Division Manager and owns the entire contract-to-start process -- the people, the schedule, the systems, and the results.

• Annual and monthly construction-start projections, and contract-to-start turnaround time
• Leading, training, and developing the selections, estimating, drafting, design, and project coordination team, including weekly 1 on 1's and quarterly reviews
• A live, visible schedule for every project in the preconstruction backlog, and the weekly meeting that moves it
• Accurate, synchronized start packages: final plans, specs, selections, and budgets
• Collaboration with Sales, Design, Estimating, and Construction, plus relationships with engineers, jurisdictions, suppliers, and trades
• Continuous improvement of the process, and reporting departmental performance to the management team

• Significant residential construction experience, preferably custom or semi-custom
• Proven success leading a preconstruction, design, estimating, or construction team
• The ability to read plans and catch constructability, coordination, spec, and budget issues early
• A track record of removing bottlenecks and shortening turnaround times
• Strong business judgment, decisiveness under incomplete information, and comfort settling conflicts across departments
• Working knowledge of permitting, engineering coordination, plan development, selections, scheduling, estimating, and construction.
• Buildertrend or comparable residential construction software experience preferred

• Paid time off
• 401(k) with company match
• Health insurance
• Gas reimbursement
• Full technology suite
• Real professional-development opportunity.