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Client Relationship Manager Customer Service Rep Customer Success Mgr./ CSM Account Manager

Customer Success Manager, Compliance Operations Lead

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Agency Cybersecurity
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep, Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A fast-growing cybersecurity firm in Richmond, VA, is seeking a Customer Service Manager to lead the client service function supporting compliance engagements. The ideal candidate will manage a team of Account Coordinators, ensuring smooth project execution and high client satisfaction. Requirements include 5+ years of experience in customer service or account management and familiarity with tools like Asana and Salesforce.

Benefits include PTO, a 401(k) match, and health stipends.
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