DMV Customer Service Technician; Wage​/Multi​/Multi- Richmond District -D

Overview

Title:

DMV Customer Service Technician (Wage/Hourly) Multi-Hire/Multi-Location in Richmond District - DMV
02529

State Role

Title:

Other Office and Administrative Support Workers

Hiring Range: $19.72. Prior relevant DMV work experience may increase the wage rate

Pay Band: 3

Agency:
Department of Motor Vehicles

Location:

RICHMOND CENTRAL CSC

Agency Website:(Use the "Apply for this Job" box below)..gov

Recruitment Type:
General Public - G

Virginia’s Department of Motor Vehicles (DMV) is looking for service-oriented professionals to work as a Part-Time (Wage) Customer Service Technician in the Richmond District Customer Service Centers (Richmond Central, Chester, Chesterfield, West-Henrico, East-Henrico, Ashland, Hopewell, and Petersburg).

• Communicating policies, procedures, and regulations
• Issuing IDs
• Processing applications
• Administering vision, driver, and in-car road tests
• Processing diverse vehicle registrations, titling, tax and fee collection, and other DMV-related services

Training will be provided to ensure your success.

We want to talk with you if you possess vital customer service and problem-solving skills, are willing to learn, and want a career with growth opportunities.

This wage position is limited to working no more than 1,500 hours per agency during the 12 months of May 1 – April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12 months.

This wage position offers no state benefits.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and  holders with over 8.4 million registered vehicles. In addition, the DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and nonprofit organizations. DMV operates upon five fundamental core values:
Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!

• Customer service experience working in a fast-paced environment.
• Keyboarding proficiency and use of automated systems.
• Excellent oral and written communication skills.
• Experience with standard business practices.
• Flexibility to work M-F and Saturday.
• Strong organizational, time management, problem-solving, and multitasking skills.
• Must have attention to detail and accuracy and complete assignments on time.
• Must have a valid VA Driver’s License with a driving record that reflects a sense of responsibility for highway safety and concern for the law.
• The driving record should have a point balance of less than six demerit points and no major convictions.
• Experience working in a team or group environment.
• Can lift 10 – 25 pounds.

N/A

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be notified of any convictions for moving violations, including those resulting in license suspension.

Submission of an online application is required. The DMV does not accept applications, resumes, cover letters, etc., in any format other than the specified one. When applying for jobs, please ensure your online application or resume is complete, including duties and skills associated with your work experience and years of experience, to facilitate a proper assessment of your skills during the screening process.

Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Name: DMV Employment

Phone:

Em…