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Bank Customer Service

Branch Banking Lead: Customer Experience & Sales

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: M&T Bank Corporation
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 18.68 - 31.14 USD Hourly USD 18.68 31.14 HOUR
Job Description & How to Apply Below
A financial institution is seeking a Full Time Universal Banker for their Richmond, Virginia location. This role specializes in enhancing branch customer experience through effective sales and service, along with digital engagement for both Consumer and Business Banking customers. Key responsibilities include educating customers on various banking solutions, resolving inquiries, and maintaining high customer service standards. Strong communication skills and a high school diploma are required, with a salary range of $18.68 - $31.14 per hour.
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