More jobs:
Customer Success Manager: Retention & Growth; National/Mid‑Market
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-05-09
Listing for:
Wolters Kluwer
Full Time
position Listed on 2026-05-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Success Manager in Richmond, Virginia. This role is critical in ensuring customers maximize their investment in Lippincott Solutions. The Manager will handle a portfolio of National and Mid-Market accounts, focusing on customer engagement, onboarding, and ongoing adoption. Ideal candidates will have over 2 years of experience in a customer-facing role, strong communication skills, and proficiency in CRM tools like Salesforce.
The position offers competitive compensation ranging from $57,400 to $98,350 annually, along with a commission opportunity.
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