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Customer Success Mgr./ CSM HelpDesk/Support Technical Support Customer Service Rep

Strategic Customer Success Manager: Value & Adoption

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-05-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global customer engagement firm is seeking a Customer Success Manager to serve as a key advocate for clients. In this role, you'll build strong relationships, drive product usage, and ensure customer satisfaction. Key responsibilities include identifying customer needs, creating success roadmaps, and managing renewals. Ideal candidates will have a Bachelor's degree and 5-7 years in Customer Success roles. Strong communication and problem-solving skills are essential.

Join a collaborative team to enhance customer experiences.
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