Information Technology Coordinator

Insight Global is seeking an IT Service Coordinator to support one of our Virginia state clients, this will be onsite in the Richmond, VA area and a long term contract, with extensions.

The ideal candidate thrives on building relationships, solving problems, and keeping things moving. If you’re the person people go to when they need something done—and done well—this is for you.

• Act as the bridge between business teams and IT—making sure nothing gets lost in translation
• Own requests from start to finish (intake, follow-up, resolution)
• Communicate clearly, ask the right questions, and keep stakeholders in the loop
• Jump into escalations, problem-solve, and drive things forward
• Build strong relationships with internal teams and external partners

• Outgoing, confident communicator who isn’t afraid to pick up the phone
• Customer-first mindset—you care about delivering a great experience
• Organized and proactive—you follow up, follow through, and don’t drop the ball
• Adaptable and positive in fast-moving environments
• Someone who takes ownership and brings solutions, not just problems
• 3-5 years of experience in related IT focused and/or customer coordinator role
• Experience coordinating requests, working with stakeholders, or supporting service delivery
• Exposure to IT environments is helpful, but personality and communication matter most

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.