Payment Processor

Job Description

Posted Thursday, June 11, 2026 at 5:00 AM

What We Need

Corpay is currently looking to hire a Payment Processor within our Paymerang division. This position falls under our Corporate Payments line of business and is located in Richmond, VA. In this role, you will handle payment processing tasks, including outbound and inbound calls, and support the onboarding of new hires. You will report directly to the Operations Manager and regularly collaborate with the Payment Processor team, Support, and Client Success.

How We Work

As a Payment Processor, Corpay will set you up for success by providing:

• Assigned workspace in Richmond, VA
• Formal, hands‑on training

Role Responsibilities

The responsibilities of the role will include:

• Making outbound calls to process payments using Biz Pay or Pega
• Handling inbound calls after the initial training period
• Contacting vendors via phone or email to complete payments
• Using critical thinking to resolve incomplete client information
• Participating in daily team standups and contributing to team chat discussions
• Collaborating with PP2s and support teams for escalations
• Supporting new hire training through side‑by‑side and mentoring
• Performing other duties as assigned

Qualifications & Skills

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• 1+ years of call center or customer service experience
• Strong communication and de‑escalation skills
• Critical thinking and problem‑solving ability
• Teamwork and collaboration mindset
• Proficiency with Biz Pay, Pega, Microsoft Excel, Outlook, Teams, and Citrix Workspace
• Experience in retail or receptionist roles preferred
• Familiarity with payment systems or financial operations preferred
• Medical, Dental & Vision benefits available the 1 st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company‑wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company‑wide contests and prizes

Equal Employment Opportunity Statement

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.

If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.