Delinquent Collections - Customer Service Lead
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-18
Listing for:
City of Richmond, Virginia
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
The City of Richmond, Virginia, is seeking a Customer Service Specialist for the Delinquent Collections Unit. This dynamic role involves front-line customer service, data entry, and support to supervisors during peak times or emergencies.
The ideal candidate will have at least three years of customer service and payment processing experience, a High School Diploma or GED, and proficiency in Microsoft Office. The position requires strong communication skills and the ability to handle escalated inquiries effectively.
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