Senior Customer Service & Delinquent Collections Lead
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-19
Listing for:
City of Richmond
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
The City of Richmond seeks a qualified Customer Service Specialist for the Department of Finance. This role provides essential customer service in handling inquiries via phone, email, and in-person, focusing on payment plans and delinquent collections.
The successful candidate will demonstrate strong communication skills, problem-solving abilities, and a commitment to service excellence. Required qualifications include a high school diploma and three years of relevant experience. Preferences include a two-year degree and bilingual skills.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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