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Strategic CSM - SaaS Adoption & Security
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-20
Listing for:
Nelnet
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
Nelnet is looking for a Customer Success Manager to oversee the client lifecycle and ensure measurable outcomes using Campus Guard’s services. You will act as a trusted advisor, focusing on compliance achievements and strengthening client relationships. This role requires a proactive approach in monitoring client health and facilitating client success strategies.
Qualified candidates should possess relevant experience in client success roles and have a Bachelor’s degree. The position offers a salary range of $75,000 to $85,000 and competitive benefits.
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