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Bilingual Client Escalation Specialist; French​/English

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: CoStar
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Client Escalation Specialist (French/English)
CoStar is seeking a Bilingual French/English Associate Client Escalation Specialist in Richmond, Virginia. This role involves managing escalated client inquiries, providing technical support, and ensuring excellent customer service. Candidates should have a minimum of 3 years in customer service and a Bachelor's degree. Responsibilities include diagnosing client issues, promoting teamwork, and providing training. Competitive benefits package includes healthcare, 401(k), and fitness center access.
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