Customer Care Specialist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-26
Listing for:
Associated Insurance Systems Services Inc.
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service, Call Center / Support
Job Description & How to Apply Below
Full-time Customer Care Specialist – Richmond, VA (Partially Remote / Hybrid)
As a Customer Care Specialist, you will be responsible for handling customer inquiries and ensuring customer satisfaction.
Responsibilities- Fielding incoming calls
- Accepting customer payments
- Employing customer retention strategies
- Explaining client coverage
- Amending policies
- Property & Casualty Insurance License
- Outstanding customer service skills
- Excellent verbal and written communication skills
- Strong problem solving skills
- Willingness to learn
- Skilled multi-tasker
- Exceptional computer skills
- Minimum of a high school diploma or equivalent
- 3+ years customer service or related experience
- Ability to work independently and with a team
- Hybrid work schedule
- Competitive compensation
- Fun office culture
- Fast paced environment
- No weekends
- Staff outings
- Paid holidays
- Paid Time Off
- Opportunity for advancement
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