Call Center Representative Richmond, VA(
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-26
Listing for:
Beacon Hill
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Call Center Representative - $20/hr - Richmond, VA (A1463568DC-Temp) Richmond, Virginia
Salary: USD 20 - USD 20 per hour
Our client, a financial services organization is seeking a Call Center Representative to join their team on a temporary basis with potential to go permanent in Richmond, Virginia.
About The Job:
- Provide customer support via phone, email, and chat to customers, financial professionals, and business partners
- Assist with insurance claims, policy information, and account inquiries
- Resolve customer issues while maintaining high-quality service standards
- Manage a high volume of inbound calls in a fast-paced environment
- Meet performance metrics while delivering an excellent customer experience
- Navigate multiple systems to troubleshoot and resolve inquiries
- Cross-train across additional product lines after completing initial training
About You:
- 1+ year of contact center or call center experience
- Strong communication skills with the ability to provide professional and empathetic customer support
- Ability to multitask, problem-solve, and navigate multiple systems
- Detail-oriented, reliable, and organized
- Strong technical aptitude and computer proficiency
- Ability to handle sensitive customer information with discretion
About The Position:
- Start Date:
ASAP! - $20/hr
- Temp-to-perm opportunity
- Call center hours: 8:00 AM – 7:00 PM (must be open to all shifts)
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