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Customer Service Rep Client Relationship Manager Customer Success Mgr./ CSM

Customer Experience Advocate - Escalations & Mentorship

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: CarMax Business Services
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Car Max Business Services in Richmond, VA, seeks a Coordinator II in Customer Relations to advocate for customers, managing escalated concerns and collaborating with various teams. This role requires at least 2 years of customer service experience and a Bachelor's degree. The ideal candidate should excel in fast-paced environments and demonstrate strong communication and problem-solving abilities. Car Max promotes integrity and quality service, fostering an innovative workplace culture.
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