Onsite Evening Concierge Part-time; Del Webb Sweetgrass

Position: Onsite Evening Concierge Part-time (Del Webb Sweetgrass)
Role:
Onsite Concierge

Location:

Richmond, TX Community:
Del Webb Sweetgrass Homeowners Association Pay Range: $17.00 - $20.00 per hour (depending on experience)
Job Type: Part-Time

Typical Schedule:

Monday
- Thursday: 5:30 PM- 9:00 PM;
Friday: 5:30 PM- 10:00 PMCompany Summary Real Manage  Elevated Onsite is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division.

The Real Manage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

Real Manage Elevated Onsite is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees, and company; mutual respect is the cornerstone for every Real Manage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real Manage, we are always getting better.

Join Real Manage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Real Manage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their Real Manage experience.

Community Summary Welcome to Del Webb Sweetgrass in Richmond, Texas! Our vibrant 55+ community offers a perfect blend of active living, beautiful amenities, and friendly neighbors. Explore our site to discover all the ways Sweetgrass can help you live your best life!

Life here is about more than just where you live, it’s about how you live. Our community amenities are designed to support an active, social, and relaxed lifestyle, with spaces to connect with neighbors, stay active, and unwind. Whether you are enjoying time outdoors or taking advantage of our indoor facilities, there is something for everyone to enjoy. Amenities include:
The Lakehouse – office and gathering space, community pools, fitness center, dog park, sport courts, putting green, and community parks.

Role Summary The Onsite Concierge serves as the first point of contact for residents, guests, and vendors, creating a welcoming and professional environment while supporting the daily operations of the community. This role focuses on exceptional customer service, effective communication, and maintaining building standards, safety, and resident satisfaction.

Responsibilities Front Desk and Resident Services Operations Manage the front desk and lobby area and a constant presence at the front desk Answer resident inquiries, telephone calls, and emails

Provide consistently prompt and friendly customer service, by phone and in person

Provide information regarding community services and amenities

Administrate and maintain Lost and Found program

Resident Welcome and Orientation Act as a community ambassador and be the face of Sweetgrass culture and customer service

Provide a consistently warm and friendly welcome to all residents and visitors

Welcome new residents and assist with community orientation

Prepare and distribute welcome materials and information packets

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