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Customer Service Manager - GRC & Compliance Delivery Lead
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-26
Listing for:
agencycyber
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager, Customer Service Rep
Job Description & How to Apply Below
Agency Cybersecurity, located in Richmond, VA, seeks a Customer Service Manager to lead client service functions for compliance engagements like SOC 2 and HIPAA. You will manage a team of Account Coordinators, ensuring smooth operations and high client satisfaction.
The ideal candidate has 5+ years in customer service or account management and strong organizational skills. The position offers full-time salary plus benefits, including 10 PTO days, a 401(k) match, and monthly stipends for health and gym memberships.
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