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Strategic Enterprise CSM Adoption Leader

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: EDB
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Enterprise CSM — Growth & Adoption Leader

EDB is seeking a Principal Customer Success Manager based in Richmond, Virginia. In this role, you will champion customer success and ensure our clients achieve their goals and realize value from EDB solutions. You will collaborate with various teams to drive adoption and retention while managing multiple high-value accounts.

The ideal candidate has over 5 years of experience in customer success or account management and is passionate about providing exceptional customer experiences. EDB offers a range of benefits to promote work-life balance and wellness.

Join a culture that embraces diversity and inclusion as we work together to support our mission to supercharge Postgres.

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