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Client Escalation Specialist; –8 Shift

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: CoStar Group, Inc.
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 51000 - 69000 USD Yearly USD 51000.00 69000.00 YEAR
Job Description & How to Apply Below
Position: Client Escalation Specialist (11–8 Shift)

CoStar Group, a leading real estate information provider, is seeking an Associate Client Escalation Specialist for the 11-8pm shift. You will support and manage escalations, ensuring timely resolution and professional service for CoStar’s clients.

As the escalated representative, you will diagnose issues, coordinate with product and support teams, and maintain strong client relationships to sustain subscriptions and satisfaction.

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