Service Appointment Coordinator - Calls
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-25
Listing for:
West Broad VW KIA
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
West Broad VW KIA is seeking a Service Appointment Coordinator to manage high volumes of inbound and outbound calls and emails. You will identify customer needs, schedule vehicle service appointments, and collaborate with service advisors to ensure timely servicing.
The role requires excellent customer service, strong phone skills, and the ability to multi-task in a fast-paced environment. Basic computer and CRM skills are essential, with 35–40 WPM typing expected.
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