Billing & Customer Accounts Investigator
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-25
Listing for:
City of Richmond, Virginia
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
The City of Richmond Department of Public Utilities is seeking qualified candidates for multiple Customer Account Investigator positions within its Billing Exceptions and Water Leak Division.
Incumbents will resolve customer complaints, correct errors in accounts, process changes, and assist customers. Knowledge of utility billing and readings is helpful; opportunity for growth within city government.
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