National Account Specialist

Job Description Position Details

• Located onsite in Richmond, VA., 4 days onsite, with 1 remote day (subject to change).

• Located onsite in Richmond, VA., 4 days onsite, with 1 remote day (subject to change).

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Supports National Account Managers, Account Executives, and national customers by providing advanced reporting, analytical support, pricing and program tracking, and day-to-day operational support for national accounts. This role serves as a primary liaison between customers, National Account Managers, and OpCos to ensure contract compliance, reporting accuracy, and program execution. The National Account Specialist independently develops and modifies reporting solutions, analyzes customer-specific data, and proactively communicates with stakeholders to resolve issues and support the overall success of national account programs.

• Supports National Account Managers and Account Executives, as well as national customers, with reporting, pricing support, LTO tracking, and day-to-day operations of national accounts.
• Acts as the liaison between customer account(s) and OpCos to secure, support, and develop customer relationships.
• Interacts directly with customers and OpCos to ensure contract, pricing, and program requirements are met and that orders and special requests are processed appropriately.
• Resolves issues between customers and OpCos to maintain a positive and professional customer interface.
• Runs weekly, monthly, and quarterly reports, including special report requests; compiles data and submits monthly and quarterly rebate requests.
• Creates and modifies query language within Power BI report templates to meet customer-specific reporting requirements.
• Creates, analyzes, and validates reports in Microsoft Excel to support customer-specific projects and initiatives.
• Follows up directly with customers to confirm report accuracy and ensure reporting needs and expectations are met.
• Communicates independently with National Account Managers, customers, and OpCos regarding program follow-up, including initiatives such as LTO tracking, obsolete inventory, and open purchase orders.
• Functions as a team member within the department and organization and performs other duties as assigned to best serve the company.
• Performs other duties as assigned
• Complies with all policies and standards

High School Diploma/GED or Equivalent related experience with 1 - 3 Years of sales or marketing experience.

$55000. to $62000. with bonus opportunity