Call Center Claims Rep - $20/hr - Richmond, VA
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-30
Listing for:
Beacon Hill
Seasonal/Temporary
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Call Center Claims Rep - $20/hr - Richmond, VA (A1467526DC-Temp) Richmond, Virginia
Salary: USD
20 - USD
20 per hour
Our client, a well-established financial services organization is seeking a Contact Center Representative to join their team on a temporary to permanent basis in Richmond, Virginia.
About the job:
- Handle 35-50 inbound customer calls daily regarding insurance claims, policies, and account inquiries
- Provide professional customer support while resolving issues and answering questions
- Navigate multiple systems and accurately document customer interactions
- Deliver excellent service while adhering to company policies and procedures
- Participate in a comprehensive training program and ongoing learning initiatives
About you:
- 1+ year of call center or customer service experience required
- Financial services, insurance, retirement, or investment industry experience preferred
- Strong communication, problem-solving, and customer service skills
- Comfortable handling a high volume of inbound calls
- Proficient with Microsoft Office and navigating multiple systems simultaneously
- Must have a wired internet connection (Wi-Fi not permitted)
- Able to work rotating shifts between 8:00 AM and 7:00 PM
About the position:
- Start Date:
August 31st, 2026 - $20/hr (same upon conversion)
- Schedule:
Rotating shifts between 8:00 AM-7:00 PM - Must be available for the first 6 weeks of training with no time off
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