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Client Services Specialist II - Banking & Fraud Support
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-31
Listing for:
National Black MBA Association
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Bank of America is seeking a customer service professional to resolve routine client requests in an inbound contact center. You will handle calls, chats, or emails with accuracy and empathy, aiming to deepen client relationships through digital solutions.
The role requires strong communication, problem solving, and the ability to learn new technology platforms. 2nd shift in VA is specified, with a 40-hour work week and benefits eligible.
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