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Tax & Customer Service Specialist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-01
Listing for:
City of Richmond, Virginia
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
City of Richmond, Virginia seeks a dedicated Business Customer Service Specialist to provide front-line support on business tax programs, including BPOL and local excise taxes. The role involves handling high-volume inquiries, researching accounts, and ensuring timely resolutions while maintaining compliance with city policies.
The position requires the ability to interpret complex tax codes, document actions accurately, and may involve training or leading other staff.
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