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ATM & Cash Market Support Specialist, Associate

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Provide direct support to Capital One Branches and Cafés by addressing ATM hardware/cash and Branch cash related issues
  • Analyze, communicate, and partner with Branches and Cafés partners in order to resolve ATM hardware, ATM cash, and other related issues
  • Keep Branches and Café staff apprised of ATM status, upcoming initiatives and procedural updates
  • Provide insight into market trends to leadership team and partners
Requirements
  • High School Diploma, GED, or equivalent certification
  • At least 2 years of Retail, Sales or Customer Service experience
  • At least 1 year of experience of project or process management
  • At least 1 year of experience with Microsoft Office or Google Products
Hard Skills
  • project management
  • process management
Soft Skills
  • communication
  • problem-solving
  • collaboration
  • customer service
Certifications & Qualifications
  • High School Diploma
  • GED
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Position Requirements
10+ Years work experience
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