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Human Services Assistant

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Insight Global
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Insight Global is currently hiring multiple Human Services Assistants for a large client in the downtown Richmond area. This position will require working fully onsite Monday through Friday during standard work hours and it will be an ongoing contract! The ideal candidate will have at least 1-2 years of client-facing customer service experience and experience performing administrative tasks. Candidates MUST be able to pass a background check and drug screen!

Required Skills & Experience

  • Face to face customer service experience
  • Microsoft Office

Job Description

  • Greet customers and help them complete forms
  • Enter customer information on application forms
  • Screen and review applications to determine eligibility
  • Prepare case records & write recommendations for assigned cases
  • Perform routine office tasks (answering phones, copying, scanning, preparing correspondence, processing mail, filing)
  • Help register and file clearances through State benefits systems
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