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Guest Services & Cash Operations Specialist

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Churchill Downs Incorporated
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Churchill Downs Incorporated's Colonial Downs Group is seeking a Players Services Representative to handle guest transactions, data entry for Players Club, and cashier duties with accuracy and integrity. This role requires strong numerical skills, attentiveness, and the ability to comply with gaming regulations and internal controls.

You will balance cash, process vouchers, and support loyalty programs while providing friendly customer service in a fast-paced environment at our Virginia venues.

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