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Community Outreach Assistant - Entry Level

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: GEM
Full Time position
Listed on 2026-08-13
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Event Management & Planning
  • Marketing / Advertising / PR
    Marketing Communications, Client Relationship Management, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 34000 - 42000 USD Yearly USD 34000.00 42000.00 YEAR
Job Description & How to Apply Below

We are seeking an outgoing, motivated, and team-oriented Community Outreach Assistant to join our growing organization.

This is an exciting opportunity for someone who enjoys working with people, supporting community initiatives, and developing professional skills in marketing, fundraising, customer service, event marketing, and client relations.

Our organization provides comprehensive, team-based training designed to help new team members learn directly from experienced leaders. We believe in collaboration, professional development, and promoting from within. You will receive hands-on training to develop the communication, customer service, fundraising, and marketing skills needed to succeed in a fast-paced environment.

As a Community Outreach & Fundraising Assistant, you will work directly with customers and clients to create positive experiences, support community-focused campaigns, increase customer acquisition and retention, and contribute to successful marketing and fundraising initiatives.

Key Responsibilities
  • Help create and maintain a positive, productive, and professional team environment
  • Represent clients and campaigns while maintaining high standards of marketing, advertising, customer service, and community engagement
  • Interact directly with customers to educate them about products, services, promotions, and community initiatives
  • Support customer acquisition, engagement, and retention efforts
  • Attend regular team training sessions, campaign meetings, and professional development workshops
  • Meet with clients and customers to discuss current promotions and available services
  • Assist with preparing service information, quotations, and account enrollment
  • Build and maintain strong relationships with customers, clients, and community members
  • Support the planning and execution of event marketing and community outreach campaigns
  • Assist with fundraising initiatives and community-based promotional events
  • Work collaboratively with team members to achieve campaign and customer goals
  • Apply feedback and coaching from senior team members to continually improve performance
  • Represent the organization and its clients with professionalism and enthusiasm
Qualifications
  • The ideal candidate will have:
  • A strong desire to build a career and take on increasing responsibilities
  • An interest in community outreach, fundraising, marketing, sales, customer service, or client relations
  • Excellent verbal communication and interpersonal skills
  • A genuine interest in serving and engaging with the community
  • Strong relationship-building and customer service abilities
  • A positive, professional, and enthusiastic attitude
  • The ability to work independently and contribute effectively as part of a team
  • Strong organizational and time-management skills
  • The ability to learn quickly and apply coaching
  • The ability to perform effectively in a fast-paced, customer-focused environment
  • Previous customer service or customer relationship experience is a plus
Why Join Our Team?
  • Competitive compensation
  • Merit-based promotion opportunities
  • Bonus and incentive programs
  • Ongoing professional development and training
  • Hands-on experience in marketing, fundraising, and community outreach
  • Supportive and collaborative team environment
  • Opportunities to develop customer service, communication, and leadership skills
  • Opportunities for increased responsibility and career growth
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Position Requirements
Less than 1 Year work experience
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