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Customer Service & Billing Specialist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-14
Listing for:
City of Richmond, Virginia
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
The City of Richmond, Virginia is seeking an HR Generalist-like role focused on front-line customer service, citizen assistance, and revenue processing. The position involves extensive data entry, account reconciliation, handling escalated inquiries, researching and correcting account errors, and may lead a team on occasion.
Responsibilities include processing refunds, researching inquiries via phone, email, and in person, creating bills, and assisting with training and clerical duties.
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