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Customer Service Supervisor — Lead On-Time Airport Teams
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-14
Listing for:
Southwest Airlines
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Southwest Airlines is seeking a Supervisor Customer Service in Virginia to lead Customer Service Agents, Operations Agents, and Skycaps. The role ensures safe, on-time service and responsive customer support. Strong leadership and communication are essential for daily staffing, training, and performance reporting.
The position requires coordinating with multiple departments to uphold service standards and resolve issues promptly. Shifts include early mornings, evenings, weekends, and holidays.
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