Tier 1 Customer Support Specialist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, CRM Systems & Management
Job Description & How to Apply Below
Jobtailor in Richmond, VA is seeking a dedicated Customer Support Specialist to handle inquiries via phone, email, and chat. You will provide timely, professional help and assist customers with common configurations.
The role emphasizes active listening, problem solving, and accurate documentation in our ticketing system. Prior experience with CRM software and a customer-first mindset is preferred; training may be provided.
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