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Customer Success Specialist — FinTech SaaS

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Endurance IT Services
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

Endurance IT Services is seeking a Customer Success professional to act as the primary liaison between clients, support teams, and internal departments in a fast-paced SaaS environment. You will ensure requests are managed effectively, maintain proactive communication, and drive smooth operational workflows.

The ideal candidate thrives on organization, delivers exceptional customer service, and handles multiple priorities with attention to detail.

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