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VMware Customer Success Strategist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-20
Listing for:
SHI
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
SHI is seeking a Customer Success Manager - VMware to onboard customers, guide lifecycle, and drive retention and growth through strategic reviews.
You will serve as a SME for VMware offerings, build strong relationships, coordinate with sales and internal teams, and analyze consumption data to support renewals and service delivery.
This role requires travel to customer events and SHI partners, with a focus on delivering value and achieving renewal targets.
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