Lead Call Center Supervisor — Billing & Customer Service
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-22
Listing for:
City-of-Richmond,-Va
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, Call Center / Support
Job Description & How to Apply Below
The City of Richmond Department of Public Utilities - Customer Service Division is seeking a Customer Service Supervisor to lead call center and billing operations. This role involves supervising staff, applying policies, managing customer flow, and preparing monthly reports.
The incumbent will conduct training, address escalated inquiries, resolve billing issues, and ensure accurate data entry and account changes. Overtime, night and weekend work may be required.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×