Care Outreach & Coordination Specialist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-22
Listing for:
Ponos Care
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Ponos Care is seeking an Outreach Specialist I to serve as the first contact for members, educating them about services and helping them access care. This role blends telephonic outreach and field activities to schedule appointments and support care coordination.
In collaboration with care teams, you will document interactions in EHR, answer inquiries, and help members navigate benefits, aiming to improve engagement and ensure timely access to services.
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