Residential Billing & Account Specialist (Call Center
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-22
Listing for:
CEI
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support, Bilingual
Job Description & How to Apply Below
CEI in Richmond, VA is looking for a Back Customer Specialist - Call Center to join the Customer Account Management team and help residential customers with inquiries, billing concerns, and rate explanations. You will analyze billing issues and provide solutions to enhance the overall customer experience.
This contract on-site role lasts 12 months, requiring at least 2 years of customer-facing work and strong computer skills.
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