Senior Phone Servicing Ops Leader
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-28
Listing for:
Capital One
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Capital One is seeking a Principal Associate to lead Phone Servicing Operations in a hybrid role based in Richmond, VA or Plano, TX. The candidate will manage a call center team, drive performance, and partner with cross-functional teams to enhance customer experience.
The role requires several years in people management and call center environments, with preferred experience in process management and card products.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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