EntryLevel Customer Service Representative
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-09-05
Listing for:
HHV
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
We are looking for a friendly, motivated, and dependable Entry-Level Customer Service Representative to join our team. If you enjoy helping people, communicating with others, and learning new skills, this could be a great opportunity to start or grow your career.
No prior customer service experience is required. Training is provided. We welcome candidates from a variety of backgrounds, including retail, hospitality, sales, administrative, and other customer-facing roles.
What You’ll Do- Provide friendly and professional customer service.
- Answer questions and assist customers with their needs.
- Communicate with customers in person, by phone, and through email.
- Build positive relationships with customers through communication and follow-up.
- Help resolve customer questions and concerns.
- Maintain accurate customer information and records.
- Assist with customer engagement activities, events, and promotions.
- Support event registration and other customer-facing activities.
- Gather customer feedback and help improve the customer experience.
- Work closely with team members to meet customer service goals.
- Represent the company in a professional and positive manner.
- Strong communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Friendly, professional, and customer-focused approach.
- Dependable and organized work habits.
- Ability to multitask and stay organized.
- Strong problem-solving skills.
- Ability to work well independently and with a team.
- Comfortable interacting with customers and the public.
- Previous experience is welcome but not required.
- Entry-level opportunity
- No previous experience required
- Training provided
- Opportunities for career advancement.
- Hands-on customer service and client relations experience.
- Professional development and skill-building opportunities.
- Supportive and collaborative team environment.
- Opportunities to develop communication, problem-solving, and customer relationship skills.
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