Patient Services Representative-Predoc

Chief

Purpose:

Provides front-line patient service and administrative support for VCU Dental Care's Student Practice, including patient registration, scheduling, insurance verification, routine financial transactions, and patient flow coordination. Supports D.D.S. students with scheduling and routine administrative processes while providing professional service in a high-volume clinical environment.

• Excellent verbal and written communication, interpersonal, organizational, and customer service skills
• Ability to work independently and effectively as part of a team
• Ability to work efficiently and accurately in a fast-paced environment and manage multiple priorities
• Ability to work effectively in a diverse environment
• Dental terminology knowledge preferred
• Bilingual (Spanish) preferred

• High school diploma or equivalent required
• College education preferred
• 1-3 years of medical or dental office experience required
• Customer service experience required
• Insurance verification or patient account experience preferred
• Computer and data entry skills required
• Dental software and CDT code knowledge preferred

Compensation commensurate with experience and qualifications.

Brief Summary of Benefits:
Benefits for this position include, but are not limited to Health and Group Life Insurance, Vision, Dental Insurance and Dental Discounts, Flexible Spending Participation, and Paid Holidays. After completion of 90 days, you are eligible for Paid Time Off (PTO) Leave. After completion of 6 months, you are eligible for a 401k contribution and match. Professional Development/Tuition Reimbursement, Short Term Disability, Long Term Disability, and Life Insurance as well as Profit Sharing Plan.

Background checks required.

EEO Statement: VCU Dental Care is an Equal Employment Opportunity Employer. We do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, physical or mental disability, and/or age.