Network Development Specialist

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Regular Full-Time Richmond, VA, US

3 days ago Requisition

Responsible to recruit and maintain the DDVA participating dentist networks in Central Virginia. Responds to requests for dentist recruitment from other Delta Dental Member Companies, Marketing and Sales staff and performs other targeted recruitment as directed. Conducts orientation meetings with new provider offices, including new office support and walk through. Represents Delta Dental at a wide variety of meetings and conferences.

Coordinates provider seminars and DDVA sponsored continuing education courses throughout the state, including provider notification, facility requirements, identification of seminar topics and procurement of speakers.

• Meets goals for network size in identified areas of the state
• Maintains reports for network analysis that includes provider information such as location/s, assisting with the identification of multiple providers in multi-office locations for the credentialing process; maintains good working relationships with dental offices for retention and other information on an as needed basis
• Works with the Dental Director for targeted provider recruitment in specific areas and for specific networks (i.e. PPO and Delta Care)
• Provides web support training.
• Connects provider offices with Internal Liaison staff or departments to address more technical or complex claims related questions providing follow-up to ensure issue resolution
• Conduct orientation meetings with new participating providers
• Identifies dental practice trends and uses information to maintain and/or expand network
• Represents DDVA at state meetings and conferences
• Identification of key dental meeting sites dates coordinating exhibit booths at events
• Works with Dental Director, plans, schedules and coordinates DDVA sponsored continuing education courses for dentists and auxiliary staff
• Develops provider specific educational power point presentations for providers and related groups
• Meet deadlines for submitting expense reports and other internal reporting
• Maintains travel expenses within established annual travel budget. Variance of travel exceeding budget or other budget variances discussed in advance

• Requires education equivalent to Associates Degree with Bachelor’s Degree in a related field preferred.
• Requires a minimum of five years’ experience working in the dental, healthcare or insurance industry.
• Must have some experience working in a sales or service position.
• Requires strong interpersonal communication skills with the ability to sell or influence.
• Requires excellent customer service and follow-up skills.
• Experience with Microsoft Office Suite or similar products (word, excel, power point) and the ability to use database reporting and analytics.
• This position may require travel using personal vehicle. Valid driver’s license is required.
• Demonstrated experience leading people and getting results through others.
• Ability to think and plan strategically for organizational success.
• Strong interpersonal and communication skills

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands:
  
  While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger,…