Sales and Field Training Specialist - Richmond, VA

Sales and Field Training Specialist - Richmond, VA

Location: Richmond, VA

Company:

POSITION SUMMARY:

This position is responsible for 1:1 field training and classroom training for agents and county office staff.

PRIMARY DUTIES

• Design, develop and implement training as designed and review training materials for accuracy
• Travel to county offices to train office support staff, ensuring processes and procedures are followed
• Collaborate with the Licensing Coordinator to ensure new agents and office staff meet pre-class requirements and that travel, lodging and expense logistics are coordinated
• Coordinate training schedules with all trainers and SMEs conducting training during classes
• Collaborate with Sales and Training & Field Operation to ensure agent and office staff training programs are coordinated and complimentary, identifying common training needs that can be leveraged to minimize duplication of work
• Facilitate and conduct training as needed
• Serve as a resource for training staff, sales staff and management

ADDITIONAL DUTIES

• All other duties as assigned

MINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONS

• Bachelor’s degree or equivalent

MINIMUM SKILL QUALIFICATIONS

• Technical aptitude including the ability to quickly learn new systems
• Ability to maintain a high level of confidentiality regarding employee information
• Excellent oral and written communication
• Strong organization and time management skills

PREFERRED QUALIFICATIONS

• Knowledge of insurance systems and business processes