Lead Testing Specialist
Listed on 2026-02-16
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Education / Teaching
Exam Invigilator / Test Proctor
Working Title Lead Testing Specialist Role Title Trainer Instructor I Role Code 29111-SW FLSA Nonexempt Pay Band 03 Position Number Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Richmond (City) - 760 Hiring Range Salary commensurate with the education and experience of the applicant. Maximum salary $41,600. Emergency/Essential Personnel No EEO Category E-Paraprofessional Full Time or Part Time Full Time Does this position have telework options?
-Telework options are subject to change based on business needs
- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule
The Lead Testing Specialist operates within standard business hours, Monday through Friday; hours ensure consistent coverage for testing operations, student support, and coordination with Admissions, Advising, and Academic departments. Limited schedule flexibility may be required during peak testing or enrollment periods to meet operational needs.
Sensitive Position No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance.
Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
The Lead Testing Specialist is responsible for ensuring secure, equitable, and consistent test delivery in alignment with College, state, and national testing guidelines.
This role provides advanced daily operational support for testing services, including troubleshooting technical issues, coordinating testing activities, and maintaining accurate testing data. The position plays a critical role in ensuring efficient, compliant, and student-centered testing operations across campus locations.
Key Responsibilities
- Coordinate and oversee daily testing and placement operations across multiple testing formats and locations
- Serve as the first point of contact for test-related troubleshooting and operational escalations
- Ensure compliance with FERPA, ADA, and national testing agency requirements
- Maintain testing integrity, security protocols, and accurate student testing records
- Support faculty and departments with accommodated testing, certification exams, and instructor-based assessments
- Identify opportunities for process improvement to enhance testing efficiency and the student experience.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Minimum Qualifications
- Experience providing exceptional customer service in a fast-paced or high-volume environment
- Experience working in a higher education, testing center, or assessment-related setting
- Familiarity with testing platforms such as Respondus, TEAS, ACCUPLACER, or similar systems
Preferred Qualifications
- Experience coordinating testing operations across multiple locations
- Experience supporting accommodated or compliance-driven testing environments
Travel between campuses, if needed.
Posting Number Recruitment Type General Public - G
Number of Vacancies 1 Position End Date (if temporary) Job Open Date 02/06/2026 Job Close Date 02/20/2026 Open Until Filled Agency Website (Use the "Apply for this Job" box below). Contact Name Email Phone Number Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of…
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