Dean of Student Services

Working Title Dean of Student Services Role Title Role Code 01126 FLSA Exempt Pay Band Position Number 275FA099 Agency New River Community College Agency/Division New River Community College (Div) Work Location Pulaski - 155 Hiring Range $82,000-$105,000, dependent on academic qualifications and previous work experience. Emergency/Essential Personnel No EEO Category A-Official or Administrator Full Time or Part Time Full Time Does this position have telework options?

-Telework options are subject to change based on business needs
- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule

Monday-Friday

New River Community College is a two-year state institution of higher education operating under a statewide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs.

Approximately 4,000 students comprise the student body.

The people employed by New River Community College promote the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government.

The college promotes equal opportunity for prospective students and employees.

• Implements, supervises, and evaluates comprehensive programs, procedures, and policies of student services and student success along the continuum of recruitment, entry, matriculation, completion, and employment for a diverse student body for the college’s campus in Dublin and Christiansburg site.
• Leads, supervises, and evaluates a team of student services personnel, including career coaches in the regional high schools, who are committed to innovation, accountability, and excellence.
• Monitors the development, implementation, and assessment of the college’s annual outreach/enrollment plan with associated goals, strategies, action plans, and timelines.
• Provides leadership for and coordination with other college units and services in developing programs for promoting retention and student success.
• Coordinates efforts to ensure knowledge and accuracy of academic advising information across the college, supervises the placement testing program for the college, and coordinates academic advising for students through both traditional and virtual means.
• Represents and advocates for students and the college to internal and external constituencies.
• Provides oversight and responsibility for development and implementation of student activities programming, including publication of the Student Handbook and management of the Student Activities budget.
• Works collaboratively with faculty, staff, administrators, and students and maintains a close working relationship between academic divisions and Student Services.
• Makes effective use of technology in providing information and services in support of Student Services.
• Supervises the facilitation of due process for student conduct and complaint issues.
• Serves as liaison with external agencies for referral services for students.
• Serves on the Behavioral Intervention Team and works with college officials to manage student-related campus crises.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Earned master’s degree in student services, education, or directly related field from a regionally accredited college or university. Demonstrated understanding of and commitment to community college philosophy and student success initiatives. Demonstrated effective leadership skills, problem-solving and strategic planning skills. Knowledge of effective practices in recruiting,…