Academic Tutor in English & Humanities, MARC, Learning Resources Division

Working Title Academic Tutor in English & Humanities, MARC, Learning Resources Division Role Title Education Support Specialist I Role Code 29142-SW FLSA Nonexempt Pay Band 02 Position Number 296W0018, 296W0111 Agency Virginia Highlands Community College Division Virginia Highlands Community College (Div) Work Location Washington - 191 Hiring Range $15/ hr Commensurate upon experience Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Part Time Does this position have telework options?

-Telework options are subject to change based on business needs
- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule Monday – Friday Schedule may include occasional evenings.

Virginia Highlands Community College serves our community by providing quality and affordable education, training, and cultural activities through an array of flexible, diverse programs that enable community members to succeed today and in the future.

• To provide tutoring services for students currently enrolled in classes at the college, and to address general needs of the college. Assist faculty, staff, students and visitors while at Virginia Highlands Community College. Provide administrative, outreach, and clerical support to the MARC and the library as needed.
• Greets students, faculty, staff and visitors upon entry into the MARC.
• Assists students who need academic support in the MARC in approved subject area(s).
• Direct students, faculty, and staff to the MARC coordinator to make tutoring appointments, and assist in making appointments as needed.
• Check students in upon arrival and maintain records of sessions.
• Promptly and politely serve patrons, students, faculty, and staff in the MARC and elsewhere in the LRC and on campus as needed.
• Promptly and politely answer the telephone and respond to questions, refer, and/or transfer the call as appropriate.
• Assist with receipt of new materials when needed. Duties may include unpacking large and small boxes and carrying materials to shelves.
• Maintain confidentiality when assisting students.
• Sign in students upon beginning any/all tutoring.
• Assist the MARC coordinator with programming/events.
• Maintain the physical area of the MARC by organizing and tidying the space.
• Assist the library staff as needed.
• Other duties as assigned.
• Maintain customer service mentality.
• Communicate well.
• Use good interpersonal and telephone skills.
• Maintain attention to detail and careful work.
• Maintain reliability and punctuality.
• Remain motivated to help students achieve success.
• Maintain professionalism and kindness when communicating with/assisting students, faculty, staff and patrons.
• Demonstrates basic knowledge of artificial intelligence (AI) tools and Large Language Models (LLMs) commonly used in higher education, with the ability to guide students in their ethical and effective use and support faculty expectations around academic integrity.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Grade of no less than B in the desired subject (no C, D, F, W, I)
• Prior tutoring/teaching/student support experience
• Ability to work a flexible schedule that includes 29 hours per week
• Detail oriented
• Strong communication and interpersonal skills
• Computer skills, including Microsoft Office programs and Google docs.
• Education and/or experience equivalent to an Associate’s Degree.

• Bachelor’s degree preferred
• Work experience in community colleges or other higher education settings preferred but not required.
• Ability to tutor in multiple disciplines
• Demonstrates basic knowledge of artificial intelligence (AI) tools and Large Language Models (LLMs) commonly used in higher education, with the ability to guide students in their ethical and effective use and support faculty expectations around academic integrity.

Operation of a State Vehicle No Supervises Employees No Required Travel No

Posting Number  Recruitment Type General Public - G Number of Vacancies 2 Position…