Post-Release Career Coach

Department: Career Coach

Location: Richmond, Virginia

The Post-Release Career Coach plays a critical role in the success of our participants. Career Coaches work directly with participants to facilitate education, prepare participants for long-term career success, and provide support in securing employment. The Post-Release Career Coach provides classroom-based education, one-on-one coaching, and supports participants with successful employment throughout the program.

• Teach standard curriculum and develop enrichment activities that enhance participant learning.
• Assess participant knowledge and job readiness through formal and informal assessments and classroom observations.
• Guide participants on career planning; make recommendations for continuing education and leverage tools to help the participant identify skills, interests and strengths.
• Conduct impactful 1:1 and group sessions, maintaining frequent and supportive participant communication. Meet minimum requirements for 1:1 Sessions.
• Support participants in transitions from classroom learning to part-time and full-time employment.
• Prepare for sessions with participants by reviewing curriculum and participant case notes.

• Collaborate closely with participants’ care team, including Case Managers and Therapists, to ensure coordination of services and holistic care delivery.
• Collaborate with Relationship Manager to help identify employment that meets the skills and needs of the participant.
• Document participant interactions, progress, and challenges in electronic record system.
• Engage with participants’ supervisors to review progress and intercept challenges in part-time and full-time employment.
• Attend team meetings and trainings.

• Passion for our mission.
• Effective intervention skills and expertise in Career Coaching.
• Flexibility and adaptability to provide support throughout phases of Concordance’s programming.
• Effective communication skills with both internal and external stakeholders.
• Skill in documenting interactions in case notes and flagging participant needs.
• Commitment to professionalism, integrity, and compassion in all interactions.

• Bachelor’s degree preferred.
• CPR / Adult First Aid certification preferred.
• Preferred certifications:
  Certified Professional Career Coach and/or Offender Workforce Development Specialist.
• 3-5 years of experience in adult instruction, counseling, coaching, and/or experience directly supporting a formerly incarcerated population.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This person must be able to sit or stand at a personal computer for typing and reading. Must be able to see, hear, speak, walk, and sit. Must be able to use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms;

and stoop, kneel, crouch, or crawl. Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Occasionally, help set up for center events or move classroom around, including carrying and setting up tables and chairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.
• Matching 401(K) program.
• Generous PTO.
• Health & Wellness Stipend.
• Medical, dental, and vision coverage; basic life insurance, AD&D; EAP program; and professional development opportunities.

• Passing a drug test.
• Satisfactory completion of a background check.
• Signing the team member handbook.
• Verification of employment and education.
• Verification of employment eligibility via I-9.
• Declaration of no conflicts of interest.