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Head of Learning Experience Design & AI Innovation
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-20
Listing for:
Capital One National Association
Full Time
position Listed on 2026-08-20
Job specializations:
-
Education / Teaching
Education Administration -
Management
Education Administration
Job Description & How to Apply Below
Capital One seeks a Director of Learning Experience Design to lead a team crafting high-impact, AI-enabled learning experiences for operations associates. The role blends strategic leadership with hands-on design to elevate learning as a driver of performance, with a focus on modernizing content, experiential delivery, and measurement.
Hybrid work is expected, with three days in the office and two remote. Ideal candidates will have deep learning science expertise, human-centered design, and a
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