Learning Designer

The Learning Experience Designer (LXD) creates engaging training solutions that help clients improve learners’ skills and performance. This client-facing role uses instructional design and content-development expertise to support training projects. Working with senior team members, project managers, subject-matter experts, and clients, the LXD develops high-quality learning materials for instructor-led, virtual, blended, and digital programs. The role focuses mainly on training services while building familiarity with the company’s learning SaaS platform, AI tools, and Integrated Learning Ecosystem (ILE) approach.

• Design and develop learning solutions using established instructional design methodologies, such as ADDIE, SAM, or comparable approaches.
• Create engaging, learner-centered content such as instructor-led training materials, facilitator guides, participant workbooks, eLearning, videos, job aids, assessments, and performance-support resources.
• Apply adult-learning principles and digital-first design practices to create innovative and effective blended learning experiences.
• Translate approved learning objectives, content outlines, and subject-matter-expert input into clear, accurate, and visually effective learning materials.
• Use established templates, design standards, and content-development processes to ensure deliverables are consistent and high quality.
• Incorporate stakeholder feedback while helping maintain alignment to learning objectives, design standards, scope, and project requirements.
• Support learning evaluation, including the development of assessments, surveys, feedback mechanisms, or other measures of learner response and performance.

• Participate in client-facing meetings, discovery sessions, design reviews, and working sessions with appropriate support from senior team members.
• Assist with needs analysis by gathering, organizing, and documenting information about learners, business needs, performance gaps, and desired outcomes.
• Communicate professionally and consultatively with clients, SMEs, and internal stakeholders.
• Prepare meeting materials, design concepts, project updates, and draft recommendations for review, and support training events, as needed.

• Execute assigned project tasks reliably and independently, meeting established deadlines, quality expectations, and delivery requirements.
• Maintain accurate project documentation, including content inventories, design documents, review logs, version-control records, and task status updates.
• Identify potential risks, content gaps, timeline concerns, or dependency issues and elevate them to the appropriate project lead.
• Conduct self-review and peer-review activities to ensure deliverables meet quality, accessibility, brand, and usability standards.
• Collaborate effectively with project managers, LXDs, Senior LXDs, Lead LXDs, creative partners, product teams, and client stakeholders.
• Contribute ideas that improve learning assets, development workflows, templates, or team delivery practices.

• Develop working awareness of the company’s SaaS platform, including its core capabilities, learning use cases, and product roadmap.
• Build foundational familiarity with LMS/LXP concepts, learning-platform administration, and learner-experience considerations.
• Support the development of learning solutions that may incorporate both training services and learning technology.
• Apply established design frameworks for integrated learning solutions with the guidance of senior team members.
• Stay informed about emerging learning practices, instructional technologies, and digital-content approaches that may improve learning outcomes.

• Develop knowledge in at least one target industry vertical, such as Life Sciences, Manufacturing, or Hospitality.
• Build awareness of relevant operational, regulatory, and compliance considerations that affect training content and delivery, as well as learner needs.
• Apply industry and client context when designing learning materials and making content recommendations.
• Research assigned topics and synthesize information into clear, audience-appropriate learning content.

• Strong writing, editing, communication, organization, project-management, and attention-to-detail skills.
• Strong time management and prioritization skills, including an ability to manage multiple priorities, incorporate feedback, meet deadlines, and collaborate effectively in a fast-paced, client-service environment.

• Bachelor’s degree in instructional design, learning and development, education, communications, organizational development, or a related field; equivalent relevant experience may be considered.
• Two or more years of experience in instructional design, corporate learning, training content development, education, enablement, or a related field.
• Demonstrated ability to design and develop learning materials for…